Effective Date: 22/05/2023
This Privacy Policy outlines the practices of IMS PLAATWORX (“we,” “us,” or “our”) regarding the collection, use, and disclosure of personal information when you use our services or interact with our website. Protecting your privacy and ensuring the security of your personal information is of utmost importance to us. Please read this Privacy Policy carefully to understand how we handle and protect your information.
- Information We Collect:
1.1 Personal Information: We may collect personal information that you provide to us voluntarily when you use our services or interact with our website. This may include, but is not limited to, your name, contact details, email address, postal address, and any other information you choose to provide.
1.2 Non-Personal Information: We may also collect non-personal information about your interaction with our website and services. This may include device information, IP addresses, browser type, operating system, and other anonymous statistical data.
- Use of Information:
2.1 Providing Services: We may use the personal information we collect to provide and improve our services, including the repair of excavator buckets, mining structures, and the supply of wear parts. This may involve contacting you, responding to your inquiries, processing orders, and delivering requested services.
2.2 Communication: We may use your contact information to communicate with you regarding our services, updates, promotions, and other relevant information. You have the option to opt-out of receiving such communications at any time by following the instructions provided in the communication or by contacting us directly.
2.3 Analytics and Improvement: We may use non-personal information to analyze trends, administer our website, track user movements, and gather demographic information. This information helps us to improve our services, enhance user experience, and optimize our website’s performance.
- Disclosure of Information:
3.1 Service Providers: We may engage trusted third-party service providers to assist us in providing our services. These service providers may have access to your personal information solely for the purpose of performing tasks on our behalf, and they are obligated to protect the confidentiality of your information.
3.2 Legal Compliance: We may disclose your personal information when required by law, regulation, or legal process, or if we have a good faith belief that such disclosure is necessary to protect our rights, prevent fraud, enforce our policies, or respond to a government request.
3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity as part of the transaction. We will notify you via email or prominent notice on our website if such a transfer occurs and any changes in the ownership or use of your personal information.
- Data Security:
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system can guarantee 100% security, and we cannot ensure the security of any information you transmit to us.
- Links to Third-Party Websites:
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of those websites before providing any personal information.
- Children’s Privacy:
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information from our records.
- Changes to the Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes by posting the updated Privacy Policy on our website or by other means of communication. Your continued use of our services after the effective date of the updated Privacy Policy constitutes your acceptance of the revised terms.
- Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at info@imsplaatworx.com.
By using our services or interacting with our website, you signify your consent to the terms of this Privacy Policy.
Last updated: 22/05/2023